Service Agreement Framework

Important information

Each engagement should define scope, deliverables, exclusions, project stages, fees, payment schedule, client responsibilities and acceptance criteria.

Intellectual-property transfer, source-code handover, hosting, third-party accounts and maintenance responsibilities must be expressly stated.

Confidentiality, data handling, warranties, liability limitations, dispute resolution and termination provisions are finalised in the executed agreement.

Contact

Questions regarding this policy may be sent to info@twsenterprises.in. TWS ONE is a digital technology initiative by TWS Enterprises Private Limited.