Important information
Maintenance scope may include bug fixes, compatibility updates, monitoring, dependency upgrades and agreed feature support.
Support does not automatically include new features, redesigns, third-party service fees, infrastructure costs or work outside the agreed support plan.
Response and resolution timelines depend on severity, access, reproducibility, third-party dependencies and the selected support arrangement.
Contact
Questions regarding this policy may be sent to info@twsenterprises.in. TWS ONE is a digital technology initiative by TWS Enterprises Private Limited.
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